Leading large-scale digital transformation and organisational change. We bridge the gap between executive strategy and technical delivery, driving complex programmes from boardroom vision to operational reality.
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We align Business and IT strategies to deliver tangible value. Establishing clear governance, sequence, and investment planning to drive complex initiatives from concept through to successful adoption.
Operating at Executive and Board level to provide strategic recommendations and secure investment cases. We own programme governance, risk management, and budget accountability for multi-million pound delivery portfolios.
Leading end-to-end multi-vendor delivery ecosystems, including System Integrators and specialist partners. We architect the deployment of platforms ranging from Microsoft Dynamics and Oracle to highly specific industry solutions.
Managing the organisational impact of complex delivery. Beyond technical implementation, we drive the cultural shifts, training, and operational readiness required to ensure new systems are fully embraced and deliver their intended value.
Driving efficiencies across the entire value chain. We unify disjointed operating models, improve cross-functional collaboration, and ensure a consistent, scalable way of working across the enterprise.
Operating as part of the Senior Leadership Team, we helped direct the complete retail transformation framework, successfully transitioning legacy systems to a robust Oracle ecosystem to support aggressive global trading volumes.
Effectively operating as a start-up within the group, we delivered a hospitality tech-led, digital-first customer experience under aggressive timelines to architect the foundational rollout of the brand.
Engineered the complex transition to Salesforce Commerce Cloud, modernising the digital retail architecture to enable seamless, scalable online trading and enhanced customer journeys.
Spearheaded the end-to-end operational upgrade to Microsoft Dynamics 365 Business Central, effectively modernising finance, warehousing, and retail store operations across the capital.